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PassLeader 600-460 Exam Dumps Collection with VCE and PDF (Question 16 – Question 20)

New 600-460 exam questions from PassLeader 600-460 dumps! Welcome to download the newest PassLeader 600-460 VCE and PDF dumps: https://www.passleader.com/600-460.html (75 Q&As)

P.S. Free 600-460 dumps are available on Google Drive shared by PassLeader: https://drive.google.com/open?id=0B-ob6L_QjGLpREpyNW9BUllCdkE

QUESTION 16
Which three methods ensure that Cisco Unified Contact Center Enterprise route requests that experience unexpected scripting conditions are counted as default-routed rather than errors in call type reports? (Choose three.)

A.    Test your scripts to ensure that all routing logic is correct.
B.    Configure default labels for each dialed number using the Configuration Manager.
C.    Include a Termination node with Termination type of default label for all scripts in which there is some unexpected input.
D.    In all routing scripts, account for failure by creating a path for calls that encounter unexpected conditions.
E.    Configure default labels for each skill group using the Configuration Manager.
F.    In all routing scripts, account for failure by triggering one of the congestion control features to handle the call.

Answer: BCD

QUESTION 17
In the Cisco Unified Contact Center Enterprise solution, what is affected when utilizing significant digits?

A.    which VXML gateway the call is placed in
B.    determines how many digits of the dialed number are significant
C.    external phone number CallerID
D.    agent ACD extension length

Answer: A

QUESTION 18
Which statement about administrative scripts in the Cisco Unified Contact Center Enterprise solution is true?

A.    Administrative scripts can run more than one time per second.
B.    Administrative scripts must be associated with a call type.
C.    Administrative scripts can use a DB Lookup node.
D.    Administrative scripts can use an ICM Gateway node.

Answer: C

QUESTION 19
Which two microapps can capture DTMF from the caller in the Cisco Unified Customer Voice Portal environment? (Choose two.)

A.    Play Media & Get Speech
B.    Get Speech & Menu
C.    Menu & Play Media
D.    Menu & Get Digits

Answer: BD

QUESTION 20
Which Cisco Unified ICM Admin Workstation tool provides a live stream of errors as they are reported by the router?

A.    Diagnostic Framework Portico
B.    Script Editor
C.    RTTest
D.    Router Log Viewer

Answer: D


New 600-460 exam questions from PassLeader 600-460 dumps! Welcome to download the newest PassLeader 600-460 VCE and PDF dumps: https://www.passleader.com/600-460.html (75 Q&As)

P.S. Free 600-460 dumps are available on Google Drive shared by PassLeader: https://drive.google.com/open?id=0B-ob6L_QjGLpREpyNW9BUllCdkE